CyEx, a leading provider of cyber and data breach response solutions, today announces the appointment of Wes Alford as Executive Vice President of Client Services overseeing client and partner engagement, operations, and business management. Alford will report directly to CyEx founder and President, Jerry Thompson, and will work alongside him to lead the day-to-day operations of the business.
Alford brings more than 20 years of experience working with both plaintiff and defense firms in the class action administration industry. He will play an integral role in all areas of CyEx’s operations, with a focus on delivering exceptional service to clients and strengthening key partnerships.
Prior to joining CyEx, Alford served as Executive Vice President at Simpluris, where he led both Client Services and Operations. Over the course of his career, Alford has provided expert analysis and guidance across high-profile legal and remediation matters, including the Equifax Data Breach Settlement, Allagas v. BP Solar International, and the Rimler v. Postmates class action. Alford previously led the development and go to market strategy for Simpluris’ industry leading mass arbitration administration practice and will continue to oversee that vertical while expanding and enhancing the product offering at CyEx.
Alford is a veteran of the United States Navy, where he served as both a senior enlisted advisor and a limited duty officer specializing in next-generation warfighting capabilities and technologies. During his service, he led a team of more than 80 across six global deployments. He holds a Master of Science in Project Management from Northeastern University and maintains both PMP and Certified Scrum Master certifications. Alford’s blend of legal administration expertise and operational leadership positions him as a key driver of CyEx’s next phase of growth and client service excellence.
For more information about CyEx’s leadership team please visit cyex.com. For inquiries or assistance, please contact [email protected].
CyEx helps insurance companies, law firms, settlement administrators, and company owners respond quickly and efficiently to data breaches. For 20+ years, it has handled data breaches of all sizes, from small incidents to those impacting more than 95 million consumers. CyEx Privacy Shield helps consumers reclaim control over their personal data after a breach or misuse. Launched in 2024, it’s often offered as part of class action settlements – and goes far beyond traditional credit monitoring. Core features include data broker opt-out, virtual private network, password manager, private search, digital vault, and dark web watchlist. Together, these capabilities provide comprehensive, proactive protection against future data misuse for those who have already experienced it. Learn more at cyex.com.
Point Wild is a global leader in cybersecurity, protecting individuals and businesses from the ever-evolving threats of the digital world. Powered by a unified product platform and more than 20 years of expertise, our industry-leading brands deliver best-in-class security solutions-including device protection, online privacy and identity theft prevention-to move more than 25 million users worldwide. To learn more, visit www.pointwild.com.