Cyber Incident

Navigate the complex cyber incident response process with a proven, trusted partner.

Incident response solutions from an experienced partner

Unparalleled Credit Monitoring Capabilities

Unique to the market, CyEx has direct contracts with all three credit bureaus, enabling us to make single or multi-bureau credit monitoring available near real-time.

Specialized Solutions

We offer bespoke solutions for credit, identity, financial, minor, and medical data risks. Our portfolio of products ensures a tailored solution for each incident.

Unmatched Expertise

Working directly with personal and commercial lines insurance companies, coverholders, MGAs, risk managers, and law firms, companies choose CyEx because we deliver seamless onboarding, excellent customer service, and attention to detail.

Go above and beyond with CyEx’s extensive solutions portfolio

Fast and effective cyber incident response

On-Demand Redemption Codes

Using a proprietary generation and tracking protocol, CyEx can generate and assign unique redemption codes on demand. Millions of single-use, randomly generated redemption codes can be produced in as little as 24 hours.

Incident Notification

The CyEx dedicated breach team is well equipped to work in tandem with counsel to inform, draft and distribute incident notifications that are concise, compliant, and appropriate to the circumstances of each cyber incident.

Incident Call Center Support

Whether leveraging tested, refined FAQs and scripting from our proprietary repository or developing incident-specific language in collaboration with our client’s breach response team, our Incident Call Center agents are trained and prepared to provide support on-demand. Covering multiple geographies with a scalable agent pool, we are able to develop the call center support program that best suits each incident – regardless of size or complexity. 

Dedicated Website

Our flexible website capabilities allow us to configure a custom experience with messaging specific to the circumstances of each incident. Our intuitive, simple enrollment site allows impacted individuals to easily enroll in our solutions within as little as 3 minutes.

We Know Cyber Incident Response

CyEx expertly uses the experience gained from providing data breach remediation for 20+ years. We offer the most innovative product portfolio including standard credit and identity monitoring solutions, as well as bespoke, solutions.

Experienced in identity protection

We are not a marketing company or a data aggregation service; we are a consumer protection solution provider at our core. Since 1995, we have partnered with some of the biggest companies in the world, impacting more than 278 million consumers.

Accomplished data 
breach and cyber incident response experts 

With 40+ years of combined team experience, we have led the charge for companies that have experienced isolated events involving just a handful of individuals to major data breaches affecting over 95 million consumers. In 2022, CyEx serviced five of the most significant data breach class action settlements on record.   

Monitoring solutions that exceed expectations

CyEx offers a robust portfolio of services designed specifically for data breach events. We offer the most specialized remediation solutions, which include credit, financial, medical, and minor monitoring products. We deliver near real-time alerts, monitor beyond just credit data, and provide personalized guidance. 

Specialized in building positive brand experiences

Our experienced agents assist in the enrollment process and throughout the service lifecycle in a dedicated, inbound support line.

Backed by an industry leader

As a business unit of Pango Group, we have the financial backing and the technological know-how to ensure our solutions stay at the edge of innovation.

Our team of experts is standing by to answer questions and help you get started.

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