Class Action

As a trusted provider to prominent law firms and settlement administrators, CyEx specializes in servicing data breach class and privacy action settlements of all sizes and complexity.

A partner with a proven track record

Supported the response to breaches impacting from 100 to 95 million consumers
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Serviced over 2,100 breaches of all sizes and industries
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Chosen to service five of the largest class action settlements of 2022
years of team experience
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Highly adaptable solutions for settlement agreements

Flexible solutions to meet the needs of each class action

Service the class action with our best-in-class identity and credit monitoring service, which includes tracking credit files in up to all three bureaus – Equifax®, Experian®, and TransUnion®.

Go beyond the norm. With data monitoring spanning healthcare, financial, identity, medical, minor and social data, our portfolio ensures a specialized solution for each incident.

On-demand redemption codes

Using a proprietary generation and tracking protocol, CyEx can generate and assign unique redemption codes on demand. Millions of single-use, randomly generated redemption codes can be produced in as little as 24 hours.

Configurable options for all settlements

We understand that each settlement has specific requirements. Our flexible configuration options allow us to adapt to the unique needs of each settlement. In collaboration with counsel and the Settlement Administrator, we can configure an open or defined enrollment period, provide universal or deferred enrollment and offer any arrangement of service terms that meet the needs of the class action.

Custom website for communication and enrollment

Showcase a professional and secure website to give accurate notifications about the settlement, present FAQs, and provide approved links to relevant legal documentation. Our intuitive, simple enrollment process allows class action members to easily enroll in our solutions within as little as three minutes.

Highly-trained call center support

To provide the best possible user experience, we provide agents with the resources and tools they need to answer questions on the spot. We can develop call center FAQs and scripts with full consideration for each specific settlement, using your requirements.

We Know Class Action

CyEx is a partner with a proven track record. We combine the experience gained from working with hundreds of law firms and settlement administrators with flexible solutions that adapt to each specific settlement agreement.

Experienced in identity protection

We are not a marketing company or a data aggregation service; we are a consumer protection solution provider at our core. Since 1995, we have partnered with some of the biggest companies in the world, impacting more than 278 million consumers.

Accomplished data 
breach and cyber incident response experts 

With 40+ years of combined team experience, we have led the charge for companies that have experienced isolated events involving just a handful of individuals to major data breaches affecting over 95 million consumers. In 2022, CyEx serviced five of the most significant data breach class action settlements on record.   

Monitoring solutions that exceed expectations

CyEx offers a robust portfolio of services designed specifically for data breach events. We offer the most specialized remediation solutions, which include credit, financial, medical, and minor monitoring products. We deliver near real-time alerts, monitor beyond just credit data, and provide personalized guidance. 

Specialized in building positive brand experiences

Our experienced agents assist in the enrollment process and throughout the service lifecycle in a dedicated, inbound support line.

Backed by an industry leader

As a business unit of Pango Group, we have the financial backing and the technological know-how to ensure our solutions stay at the edge of innovation.

Our team of experts is standing by to answer questions and help you get started.

This form is for individuals requesting more information regarding CyEx’s services and products.

Please click here to request assistance enrolling in one of CyEx’s products.